Choose the Level of Management Your Business Needs
Start with a secure Microsoft 365 foundation, then add the depth of ongoing technology, security, email protection, and executive oversight your environment requires.
Level 01
Business Essential
Best for
Businesses needing reliable Microsoft 365 administration and a secure starting point.
The foundation every business needs: a properly administered, correctly licensed Microsoft 365 environment with baseline security in place.
- Microsoft 365 administration
- Account onboarding and offboarding
- Basic identity and security configuration
- Licensing support
- Technology procurement assistance
- Scheduled technology reviews
- Standard support
Level 02
Business Secure
Best for
Organizations that need ongoing technology management and stronger cybersecurity.
Everything in Business Essential, plus continuous device management, endpoint protection, and managed security monitoring.
- Everything in Business Essential
- Intune device management
- Defender endpoint protection
- Conditional Access
- Managed security monitoring
- Vulnerability management
- Security awareness training
- Backup monitoring
- Monthly reporting
- Priority support
Level 03
Business Platinum
Best for
Security-conscious, regulated, executive-led, or higher-risk organizations.
Sonoma Business Solutions' premium managed-service package — everything in Business Secure, plus advanced email defense and executive-level protection.
- Everything in Business Secure
- Advanced email defense
- Executive and VIP protection
- Email authentication monitoring
- Managed detection and response options
- Incident-response coordination
- Quarterly executive security review
- Compliance and cyber-insurance readiness support
- Strategic technology planning
- Enhanced service priority
Business Platinum is a Sonoma Business Solutions managed-service package. Microsoft 365 Business Premium licenses may be included or purchased separately based on the selected agreement.
Focused Projects
Fixed-Scope Engagements
Project-based work outside the ongoing packages above — scoped once, delivered, done.
AI Adoption
AI Accelerator
A fixed-scope project for organizations ready to move from AI experimentation to safe, measured adoption.
- AI readiness assessment
- Governance framework
- Department use-case workshop
- Initial pilot workflows
- Employee training
- Prompt library
- Adoption and ROI report
New Business Launch
Entrepreneur Startup
A fixed-scope launch bundle — everything a new business needs to get up and running, in a single engagement instead of a dozen separate vendors.
- Microsoft 365 setup and licensing
- Hardware selection and procurement
- Website design and setup
- Domain registration and management
- Professional business email
- AI enablement essentials
- Social media strategy starter
Frequently Asked Questions
How is pricing determined?
Pricing is built around your organization — user count, current environment, and selected package. We don't publish flat rates because the right scope varies too much business to business. Request a quote and we'll walk through it with you.
Can we start with Business Essential and upgrade later?
Yes. Packages are designed to layer cleanly — most clients start with Business Essential or Business Secure and move up as their needs and risk profile grow.
What does "Business Platinum" mean, exactly?
Business Platinum is the name of our premium managed-service package — not a Microsoft product. It bundles our most comprehensive security, email defense, and executive protection services. Microsoft 365 Business Premium licenses may be included or purchased separately depending on your agreement.
Is the AI Accelerator included in any package?
No — it's a fixed-scope add-on project available alongside any package, for organizations ready to move from AI experimentation to a governed pilot.
What is the Entrepreneur Startup bundle?
A fixed-scope launch package for new businesses and solo entrepreneurs — Microsoft 365, hardware, a website and domain, professional email, AI enablement essentials, and a social media strategy starter, bundled into one engagement instead of a dozen separate vendors.
Is there a minimum contract length?
Contract terms are set out in your service agreement and discussed during the quote process — we're upfront about commitment length before you sign anything.
Build the Right Level of Management Around Your Business
We'll map your environment, risk, priorities, and operating needs to the service level that fits — without forcing unnecessary scope.
Schedule a Free Discovery Call